Incident Response

Is your business experiencing an ACTIVE cyber attack?

Every second counts

Call now

1-833-283-7373

What to do immediately:

  1. Do Not turn off  or Power off the affected device
  2. Disconnect all network cables
  3. Shut down WIFI router
  4. Call us ASAP

WE ARE ON STANDBY 24/7

Weekdays, evening, weekends,  and holidays.

We are ready to provide remote assistance for the ACTIVE cyber attack. CALL NOW 1-833-283-7373

WHAT HAPPENS WHEN YOU CALL

1

Onboarding

During the Onboarding call, we gather your business info, review the incident and prepare engagement next steps. Time is critical and we want to help your business as fast as possible to respond to the cyber incident.

2

Authority to Engage

We state all fees upfront so there are never any surprises. Once you give us permission to proceed, we begin the incident response work.

3

Neutralize the Threat

We remove the malware from your business environment and minimize the damage done.

4

Debrief & Monitor

You receive a summary explaining the investigation and all actions taken. We enable incident response for 45 days.

UNDER ACTIVE ATTACK?

TIME IS CRITICAL

CALL NOW 1-833-283-7373

How it works

Upon engagement approval, there are 4 main stages of incident response;

Onboarding stage has the following tasks:

  • Kick-off call to establish communication preference and confirm what (if any) remediation steps have been taken
  • Identify the scale and impact of the attack
  • Mutually define response plan
  • Start deploying service software

Triage stage has the following tasks:

  • Assess operating environment
  • Identify known indicators of compromise or adversarial activity
  • Perform data collection and initiate activities
  • Collaborate on plan for initiating response activities

Neutralize stage has the following tasks:

  • Remove the attackers’ access
  • Stop any further damage to assets or data
  • Prevent any further exfiltration of data
  • Recommend real-time prevention actions to address root cause

Monitor stage has the following tasks:

  • Transition to Manage Threat Response (MTR) services
  • Perform ongoing monitoring and detection reoccurrences
  • Provide a post-incident threat summary

Key Benefits of our Incident Response services

FAST RESPONSE

Quickly identify, contain and neutralize active threats

THREAT REMOVAL

Malware is removed from your business environment

VIP TREATMENT

Dedicated incident response lead keeps you updated

24/7 MONITORING

Incident response after threat removal is enabled for 45 days

POST-INCIDENT ANALYSIS

Threat summary explains the investigation and all actions taken.

PREDICTABLE PRICING

Upfront, fixed costs. No hidden fees.

UNDER ACTIVE ATTACK?

TIME IS CRITICAL

TAKE ACTION IMMEDIATELY

CALL 1-833-283-7373

You don’t need to be under attack to be at risk

If your business is not under going an active cyber attack, we high recommend to contact us and make a Cyber Incident Response Plan (IRP).